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  • How do I choose the right oil for my skin or hair type?
    Each oil has unique properties: - For Dry Skin: Look for oils like argan or coconut, which are rich in fatty acids and hydrating properties. - For Oily Skin: Lightweight oils like jojoba or grapeseed can help balance oil production. - For Hair Care: Argan oil is excellent for adding shine and reducing frizz, while castor oil can promote hair growth and scalp health.
  • What are some of the benefits of JNJS products?
    JNJS treatment oils are crafted with organic carrier oils, essential oils, and other natural ingredients. Packed with nutrients, minerals, antioxidants, and vitamins, these oils feature powerful herbs that nourish both your beard and hair from root to tip. Healthy hair begins at the scalp, and JNJS treatment oils work strand by strand to promote optimal hair health. Dandruff Oil: This deeply penetrating oil targets hair roots to naturally eliminate dandruff without drying out the scalp. This oil strives to soothe itchiness and reduces flakes after just one use. Formulated with aloe vera, lemon zest, karanja leaf, and lemongrass, it fights dandruff effectively while leaving the scalp nourished and balanced. Dry Hair Oil: This "happy hair" treatment oil works around the clock to fortify your hair against dryness. Honey, celebrated for its moisturizing properties, is a key ingredient that helps lock in the hydration your hair needs. Formulated with BTMS 50%, palm kernel nut seed, and other natural ingredients, this oil restores moisture, bringing life back to dry, dull hair. Beard Treatment Oil: Designed to care for both beard and skin, this treatment oil relieves bumps, smooths rough skin over time, locks in hydration, fights frizz, and may help prevent hair loss. This luxurious formula leaves your beard soft, brittle-free, and shiny, while keeping the underlying skin nourished and healthy. Nourish MI Oil: This nutrient-packed elixir is the ultimate soul food for your scalp, roots, and strands. Its singular goal is to nourish and strengthen hair, promoting optimal growth and resilience. Made with chebe roots, methi powder, shea nut, and other powerful ingredients, it fortifies hair from root to tip. Hydra-Moist Body Oil: This chemical- and fragrance-free body oil hydrates and moisturizes without leaving an oily residue. It glides on like melted butter, absorbs easily, and soothes itchy, dry skin. Capable of healing small wounds and cuts, it’s naturally scented and suitable for all skin types, leaving skin feeling silky and nourished.
  • Will the oils make my skin or hair greasy?
    Our oils are designed to be lightweight and easily absorbed. They provide hydration without leaving a greasy residue, making them suitable for all skin and hair types.
  • How often should I use the treatment oils?
    For best results, we recommend using the treatment oils daily. Consistent use helps maintain the skin's moisture balance and promotes healing. Especially at night
  • Can I use the beard oil on my scalp for Dandruff?
    While our beard oil is specifically formulated for facial hair, it can also be used on the scalp to address Dandruff. However, we recommend using our dedicated scalp treatment oil for optimal results.
  • Why do you focus so much on oils?
    Oils are often underestimated, but we believe in their unmatched potential. ChedoJ’s treatment oils are designed to provide deep hydration, healing, and transformation, proving that natural oils are the ultimate self-care tool for your skin, hair, and beard.
  • Are your products tested on animals?
    Never. We take pride in being cruelty-free. Our oils are tested in-house and on willing humans to ensure they meet our high standards of quality and efficacy.
  • What makes ChedoJ's JNJS different from other skincare brands?
    ChedoJ is built on the foundation of 100% natural, plant-based oils that respect your skin, hair, and beard. We focus on providing non-toxic, deeply nourishing solutions that celebrate originality and offer transformative care, one drop at a time.
  • Can I connect with ChedoJ directly?
    We’d love to hear from you! Follow us on social media, share your stories, and reach out with questions or feedback. Together, we’ll redefine natural care. Or, send an email at jnjsbychedoj@chedoj.com
  • Do our oils clog pores or feel sticky?
    Not at all! We understand the myths surrounding oils, but our formulations are lightweight, absorbent, and designed to enhance your skin’s natural barrier without clogging pores or leaving a sticky residue.
  • How do I use ChedoJ's JNJS Treatment Oils for the best results?
    Here’s a quick guide: For Skin: Apply a few drops to damp skin for optimal absorption and hydration. For Hair: Use as a pre-wash treatment, leave-in conditioner, or daily moisturizer for dry ends. For Beard: Massage a drop or two into your beard and skin underneath to reduce dryness and promote a healthy shine.
  • How can I purchase ChedoJ products?
    You can find us: At Farmers Markets (Check our weekly schedule on Instagram or Facebook.) Online through our website [ www.chedoj.com ] Soon on our Etsy store (stay tuned!)
  • Are JNJS Treatment Oils safe for all skin and hair types?
    Absolutely! Our formulas are crafted to work with various skin and hair types, including sensitive skin, dry to very dry hair, and beards requiring hydration. Each ingredient is carefully selected to ensure safety, absorption, and nourishment.
  • When will my order be shipped?
    We normally process and ship orders within 2 to 3 business days after receiving your order for all U.S. orders.
  • Do you ship to PO Boxes?
    No, we do not ship to PO Boxes.
  • How are international shipping costs calculated?
    International shipping costs are calculated at checkout based on your destination and carrier. Please note that customers are responsible for import/duty fees during customs clearance.
  • Will I receive tracking information for my order?
    Yes, when your order ships, you will receive a shipping confirmation and tracking information, which is also accessible through your account.
  • What should I do if my item was damaged during delivery?
    Damages must be reported within 14 business days of receiving the item for a full refund or exchange.
  • How do I initiate a return?
    Please use our online return portal to initiate the return process.
  • Where should I send my return items?
    Please send returns or exchanges to the following address: JNJS ATTN: RETURN or EXCHANGE P.O. Box 170544 Austin, TX 78717
  • What is your return policy?
    If you’re not satisfied with your purchase, you may return it in its original condition with the seal unbroken within 14 business days for a full refund or exchange.
  • Are there any items that cannot be returned?
    All clearance items are final sale and cannot be returned or exchanged.
  • Is there a restocking fee for returns?
    Yes, all returns are subject to a 35% restocking fee. Large-order returns are also subject to this fee.
  • Can I exchange an item instead of returning it?
    Yes, exchanges are allowed. Please indicate "EXCHANGE" on the return label. Exchanges may be accepted 1 to 2 days after the expected return date under certain circumstances.
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